Terms of Service

1. Acceptance of Terms

By accessing or using TerraVault ("the Platform"), you agree to be bound by these Terms of Service. TerraVault is a business-to-business (B2B) wholesale marketplace exclusively for licensed hemp and cannabis businesses.

2. Eligibility and Vendor Licensing

You must be at least 21 years old and represent a licensed hemp or cannabis business to use TerraVault. By registering, you represent and warrant that you hold all necessary state and federal licenses to legally operate and sell your products.

Each Vendor is solely and exclusively responsible for:

• Obtaining and maintaining all required licenses and permits
• Ensuring compliance with all federal, state, and local laws and regulations
• Determining the legality of their products in each jurisdiction where they sell
• Staying informed of changes to applicable laws

TerraVault does not verify, guarantee, or represent the validity or authenticity of any Vendor's licenses, permits, or regulatory status. TerraVault conducts no regulatory compliance review and makes no representations regarding the legality of any Vendor's operations, licenses, or products. TerraVault is not responsible if a Vendor operates without valid licenses or if a Vendor's licenses are revoked or suspended.

3. Platform Services and Non-Involvement

TerraVault provides a marketplace platform that connects licensed vendors with licensed buyers. Specifically:

• TerraVault does not possess, hold title to, store, handle, package, or transport any products
• TerraVault does not manufacture, produce, modify, or process any products
• TerraVault does not distribute, deliver, or arrange delivery of any products
• All transactions, including product transfer and shipping, are conducted directly between the Buyer and Vendor

TerraVault's sole role is to provide the technological platform and escrow system for transactions. TerraVault is a marketplace facilitator only.

4. Fees

TerraVault charges buyer fees on completed transactions. The current configured total is 2.0% and is disclosed at the time of order placement before payment is initiated. Fees are non-refundable except in cases of successful dispute resolution in favor of the buyer.

5. Escrow Protection

All transactions are processed through our escrow system. Buyer funds are held until delivery is confirmed and product quality is verified. Vendors receive payment only after the buyer confirms satisfactory receipt. Either party may initiate a dispute within 48 hours of delivery.

6. COA Requirements

Vendors are encouraged to provide Certificates of Analysis (COA) from accredited third-party laboratories. Products with COAs on file receive preferential placement. TerraVault does not independently verify, test, validate, or guarantee the accuracy or authenticity of any COA, laboratory results, or lab accreditation. "COA on File" means only that the vendor has uploaded a document — it does not constitute verification or endorsement by TerraVault.

6A. Federal Hemp Law Changes — November 12, 2026

Effective November 12, 2026, federal law redefines "hemp" using total THC (delta-9 THC + THCA × 0.877 + other THC precursors after decarboxylation) instead of delta-9 THC alone. The new limits are ≤0.3% total THC (dry weight) or ≤0.4mg total THC per container for finished products.

This means that most THCA flower, pre-rolls, concentrates, and edibles that currently qualify as legal hemp under the 2018 Farm Bill will no longer qualify as legal hemp after this date and will be classified as federally illegal marijuana.

All users are solely responsible for understanding and complying with this law change. TerraVault makes no representations about whether any product will remain legal after November 12, 2026. Products listed on TerraVault may become non-compliant at any time due to changes in federal, state, or local law.

TerraVault reserves the right to remove, restrict, or reclassify any product listings to comply with applicable law, with or without notice.

6B. Escrow and Payment Services Disclaimer

TerraVault provides an escrow facilitation service as part of its marketplace platform. This service holds buyer funds in a designated account until delivery is confirmed.

IMPORTANT: TerraVault's escrow service is provided as a feature of the marketplace platform. TerraVault is not a bank, credit union, money services business (MSB), or licensed money transmitter. TerraVault does not provide banking services, lending services, or investment services.

By using TerraVault's escrow feature, you acknowledge that:

• Funds held in escrow are not FDIC insured
• TerraVault may modify, suspend, or discontinue escrow services at any time
• Payment processing is subject to the terms of third-party payment providers
• TerraVault is not responsible for delays, errors, or failures in payment processing by third-party providers

7. Compliance and Jurisdiction-Specific Laws

IMPORTANT NOTICE: The legality of hemp and cannabis products varies significantly by jurisdiction. Products that are legal in one state may be illegal in another state or at the federal level.

Each user is solely responsible for:

• Understanding the laws applicable to their specific jurisdiction
• Ensuring their intended transactions comply with all applicable federal, state, and local laws
• Determining the legality of each product before purchase, sale, or shipment
• Verifying that interstate shipment of any product is lawful in both the originating and destination jurisdictions

TerraVault may restrict product visibility based on state-by-state regulatory frameworks as a courtesy only. Such restrictions do NOT guarantee that any product is legal in any jurisdiction. TerraVault makes no representations or warranties regarding the legality of any product in any location. TerraVault is not responsible for your compliance with laws or for any legal consequences arising from your use of the Platform or your transactions.

8. Dispute Resolution

Disputes are handled through TerraVault's internal process. Both parties may submit evidence. For disputes exceeding $10,000, binding arbitration in Bexar County, Texas applies.

9. Limitation of Liability

TerraVault is a marketplace facilitator and is not responsible for the quality, legality, safety, or delivery of products listed by vendors. Our liability is limited to the platform fees collected on any disputed transaction. In no event shall TerraVault be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.

10. Product Disclaimers

DISCLAIMER OF WARRANTIES:

TerraVault makes no representations or warranties, express or implied, regarding any products listed on the Platform, including but not limited to:

• The quality, purity, potency, or composition of any product
• The accuracy or authenticity of product descriptions, COAs, or laboratory testing
• The safety of any product for consumption or use
• Whether any product complies with applicable laws in any jurisdiction
• The accuracy of any Vendor's licensing status or business representations

Buyers assume all risk for their purchases. Products are provided "as-is" by Vendors, not by TerraVault.

11. Indemnification

Each user (and specifically each Vendor) agrees to indemnify, defend, and hold harmless TerraVault and its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to:

• Any violation of applicable federal, state, or local laws by the user or in connection with the user's products
• Any claims that products listed infringe upon third-party rights
• Any injury, illness, or damage caused by a Vendor's products
• Any dispute between a Vendor and a Buyer regarding the terms of sale, product quality, delivery, or payment
• The user's failure to maintain valid licenses or comply with regulatory requirements
• Any misrepresentation or breach of warranty by the user regarding products or licensing status

12. Know Your Customer (KYC) / Know Your Business (KYB)

TerraVault implements identity and business verification procedures to prevent fraud, money laundering, and illegal activity on the Platform.

All users may be required to provide:

• Government-issued photo identification (driver's license, passport, or state ID)
• Proof of business registration (LLC articles, EIN letter, or certificate of formation)
• Valid state hemp or cannabis license with license number and expiration date
• Proof of address (utility bill, bank statement, or business registration document)
• Banking information for escrow transactions and vendor payouts

TerraVault reserves the right to suspend or terminate any account that fails to complete identity verification, provides false or misleading information, or is flagged by our compliance systems.

For transactions exceeding $10,000, enhanced due diligence may be required, including source of funds verification and additional documentation.

13. Anti-Money Laundering (AML) Policy

TerraVault is committed to preventing the use of its Platform for money laundering, terrorist financing, or other financial crimes.

Our AML program includes:

• Transaction Monitoring: All transactions are monitored for suspicious activity, unusual patterns, structuring, and attempts to evade reporting thresholds
• Suspicious Activity Reporting: TerraVault will file Suspicious Activity Reports (SARs) with FinCEN when required by applicable law
• Currency Transaction Reporting: Transactions exceeding $10,000 may be reported as required under the Bank Secrecy Act
• OFAC Screening: All users are screened against the U.S. Treasury Department's Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) list
• Record Retention: Transaction records, identity verification documents, and compliance logs are retained for a minimum of five (5) years
• Prohibited Activities: Structuring transactions to avoid reporting thresholds, using false identities, operating without required licenses, and any attempt to use the Platform for illegal purposes

Violation of this policy will result in immediate account suspension, forfeiture of escrowed funds, reporting to relevant law enforcement authorities, and permanent ban from the Platform.

14. Sanctions and Prohibited Jurisdictions

TerraVault does not provide services to individuals or entities located in, organized under, or residents of countries subject to comprehensive U.S. sanctions (including but not limited to Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine).

Users represent and warrant that they are not on any U.S. government prohibited parties list and are not acting on behalf of any sanctioned person or entity.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any legal action shall be brought exclusively in the courts of Bexar County, Texas.

16. Contact

For questions about these terms, contact us at support@terravaulthq.com.